Privacy Policy

Effective Date: August 24, 2026

MAMATRAVEL USA & Services, operating as M.U.S. ("M.U.S.", "we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, communicate with our office, request services, schedule appointments, or communicate with us by telephone, email, or SMS/text messaging.

1. Information We Collect

We may collect information voluntarily provided to us, including:

Name
Telephone number
Email address
Mailing or business address
Appointment information
Service-request information
Information submitted through our website or client systems
Communications between you and M.U.S.
SMS/text messaging opt-in and consent information

2. How We Use Your Information

We may use collected information to:

Respond to inquiries and customer requests
Schedule and confirm appointments
Provide requested services and customer support
Send appointment and service reminders
Communicate regarding documents or service requests
Provide client-requested status updates
Maintain business and administrative records
Improve our website and customer experience
Protect our systems and business operations
Comply with applicable laws and regulations

3. SMS / Text Messaging Privacy

Customers may choose to receive SMS/text messages from M.U.S. | MAMATRAVEL USA & Services regarding appointments, scheduling, service inquiries, customer support, reminders, requested service updates, document-related communications, and other requested customer-service communications.

MAMATRAVEL USA & Services does not sell, rent, or share mobile phone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All categories of personal-information sharing described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent.

Message frequency varies depending on the customer's interaction with M.U.S.

Message and data rates may apply according to your wireless carrier and mobile plan.

To opt out of text messages, reply STOP.

For assistance, reply HELP or contact M.U.S. at (346) 561-7766.

Consent to receive SMS messages is not a condition of purchasing goods or services from M.U.S.

4. Protecting Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

5. Information Sharing

M.U.S. does not sell personal information.

Information may be provided to service providers when reasonably necessary to operate our business, maintain systems, process transactions, provide requested services, support communications, or comply with applicable law.

Mobile phone information, SMS opt-in data, and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.

6. Website Cookies

Our website may use cookies and similar technologies for website functionality, security, performance, analytics, and user experience.

7. Third-Party Services

M.U.S. may use third-party providers for website hosting, communications, payment processing, scheduling, analytics, and other business functions.

These providers are expected to process information only as necessary to provide their services.

8. Your Privacy Choices

You may contact M.U.S. to request correction or updating of certain personal information you previously provided.

You may opt out of SMS communications at any time by replying STOP.

9. Changes to This Privacy Policy

M.U.S. may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date where appropriate.

10. Contact Us

M.U.S. | MAMATRAVEL USA & SERVICES

2500 Wilcrest Dr, Suite 300
Houston, TX 77042

Phone: (346) 561-7766
Email: info@mamatravel.net
Website: mamatravel.net